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Privacy Policy

This Privacy Policy outlines how we handle your personal information when you visit or make a purchase from lerose.com.au (the “Site”).

Personal Information We Collect

  • Device Information: Automatically collected when you visit the Site, including your web browser, IP address, time zone, and cookies installed on your device. We also track the pages you view, the websites or search terms that referred you to the Site, and your interactions with the Site.

  • Order Information: When you make a purchase, we collect your name, billing and shipping addresses, payment information (including credit card numbers, PayPal, and AfterPay information), email address, and phone number.

How We Use Your Personal Information

  • Order Fulfillment: To process payment, arrange shipping, and provide invoices/order confirmations.
  • Communication: To communicate with you regarding your order and to send information or advertising related to our products or services based on your preferences.
  • Security and Optimization: To screen for potential risk or fraud and improve the functionality of our Site.

Sharing Your Personal Information

We share your Personal Information with third parties like Shopify to power our store and Google Analytics to help us understand how our customers use the Site. Learn more about how these services use your information:

You can opt out of Google Analytics here.

Behavioural Advertising and Promotions

We use your Personal Information to provide targeted advertisements we believe may be of interest to you and to facilitate promotions and giveaways. You can opt out of targeted advertising on major platforms using the links below:

Social Media Giveaways and Promotions

We occasionally run promotions and giveaways through social media platforms such as Meta (Facebook and Instagram) and TikTok. Participation in these promotions may require you to submit personal information, and they are governed by the specific rules that accompany each promotion. We handle the data collected through these promotions in accordance with this privacy policy and the specific rules of the promotion.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

Changes to This Policy

We may update this privacy policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@shoplerose.com or by mail at: Le Rose Gifts Pty Ltd, Unit 3, 350 Edgar Street, Condell Park NSW 2200, Australia