Delivery policy

Due to Covid-19 shipping delays and high volumes of personalized orders placed we have now closed our personalized orders for pre-Christmas delivery.

Embroidery orders are closed as at 6th December 2021, all orders placed prior to this date will be dispatched within our standard timeframes.

Please select PRIORITY shipping at checkout if you require your order urgently.

WE ARE HAPPY TO HELP WITH ANY URGENT ORDERS WITHOUT PERSONALISATION.

All orders without embroidery will be dispatched within our standard 1-3 business days, please allow additional shipping time during the Christmas period.

Delivery

When do I receive my beautiful robe or sleep wear?

After your payment’s been received, we’ll send your items to you within 3-7 business days via DHL.

Left it to the last minute? We offer an express & priority option which will ensure your order is sent in 1-3 days.

Not at home to collect your items? We can’t tell the postman to leave it on your doorstep. If you’re out when he calls, a calling card will be left for safe collection.

Personalised items with embroidery require up to 14 days to dispatch. If you require personalised items urgently please get in touch with our team support@shoplerose.com to check current turnaround times.

Where do you deliver?
We send our bridal robes and sleep wear all over the world using an international delivery service. Please allow between 2-6 business days for your order to be delivered.

The time it takes for your order to arrive varies on your location, and how fast your local postal service is.

If you’d like to track your order online, please get in touch for more information –support@shoplerose.com

Does Le Rose cover the cost of customs, duties and taxes?
Le Rose isn’t responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. Our advertised prices do not include these fees.